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Be Relevant

How Brands Rise to the Top

In an age when it is increasingly difficult to engage desired audiences, including millennials, organizations are turning to Service Design . . .

to Be Relevant.

“Steven J. Slater takes the reader on a guided tour around the fascinating yet complex world of Service Design. Suitable for a wide ranging audience, from those completely new to the scene, to those working professionally in the field.” 

— Emma Warren, Professor.

Non-Profit Edition



Engage Millennials

Create Member Loyaltists

Improve Collaboration

Revive Mission Purpose

Achieve Sustainability