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GEICO – Service Design Case Study “The Power of a Lizard, Cavemen and a Pig To Motivate”

Steven Slater

Steven has spent decades in the service industry, aligned to building programs (services) for membership organizations, consumer brands, professional services, and, public agencies and non-profits reach the general public or specific demographics. Steven has a Master’s in Marketing Sciences (MBA program) from the Carey Business School at Johns Hopkins University; a Master’s in Arts in Journalism and Public Affairs from American University; a Bachelor’s of Arts in International Relations and Communications from Syracuse University; and an International Baccalaureate from the International School of Geneva, Switzerland.

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