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International Service Design Institute

Car dashboard with photoshopped gas pump payment.Carol D. bought a Lexus in the mid-2000s equipped with a heads-up LED map display with maps located on CDs in the armrest.  As the maps got out of date, the dealer offered to replace the CDs for $400. Her latest Lexus comes with over-the-air real-time maps that she paid for with the initial purchase. […]

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